1. Introduction

We (CQR Payment Solutions GmbH) are committed to protecting your privacy. We recognise our responsibility to keep confidential at all times any information about you which we acquire in connection with your application. We protect your personal information to an equivalent high standard to that which you would experience through any other channels of the bank, such as bank branches, cash machines or on the telephone. Please note however that our responsibility is necessarily limited to protection by us of information which we obtain.

2. Collection of Information

To open and maintain a CQR Payment Solutions Account, you must provide your name, address, phone number, birth date, e-mail address, government issued identification, credit card, debit card or bank account information. We also ask you to choose a security question to answer (such as your city of birth or your pet's name).

3. Use of Information

We may use your information to:

1. to verify your identity and financial information;
2. to process your transactions, including using your bank account information to obtain payments owing to us;
3. to analyse your personal information and transaction history to assist us in developing and enhancing our services and our website, to conduct market analysis and strategic planning and to determine your eligibility to receive offers for special features, promotions and products;
4. to use your personal information for the purpose for which it was provided and certain other activities that are reasonable ancillary to that purpose. For example, if you send us an e-mail address to respond to you. Further we may store your email and e-mail address and a copy of our response for future reference;
5. to provide you with information about our services.

 All personal data is stored in the database of CQR Payment Solutions GmbH.

4. Disclosure of Information

We do not disclose your information to anyone outside CQR Payment Solutions GmbH except:

1. where we have your permission; or
2. where we are required to do so by law; or
3. to other companies who provide a service to us to the extend permitted by law;
4. where we may transfer rights and obligations under this agreement.

5. Data Encryption

To protect your personal data during communication with your web browser, the CQR Payment Solutions GmbH uses secure and tested encryption technology from VeriSign®. Online transactions continue to be protected by the extremely reliable security system of a worldwide-accredited partner.

6. Further Technical Security Measures

To prevent the illegal manipulation through a third person, the IP-Address of the logged-on computer will be requested and saved.

In addition, all your data is protected from unauthorised access by a so-called firewall – a computer that is fitted with complex security technology specifically designed to shield the company’s network from the Internet.

Additionally, the company uses reliable internal data protection mechanisms combined with a restrictive security system.

7. Correcting Personal Data

As a registered user, you have the option to change or revise your personal data (with exception of your first name, last name, date of birth and country) at any time.

8. Closing your Account

If in the case you close your CQR Payment Account, your personal details will be saved in our system as long as permitted by law.